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Privacy Policy

How DigiPix Media collects, uses and protects your data. Last updated 1 July 2026.

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Your leads and customer data belong to you. We never sell it, and we only process it to run the service you asked for.

1. What we collect

We collect account information (name, email, company), usage data needed to operate DigiPix, and the CRM records you and your team create (leads, contacts, deals, messages).

Payment details are processed by our payment provider; we do not store full card numbers on DigiPix servers.

✓Account & billing contacts
✓Product usage and device metadata
✓Customer CRM data you upload or capture

2. How we use data

We use data to provide the service, secure accounts, improve product reliability, and communicate service notices. We do not sell your customer data.

✓Operate and improve DigiPix
✓Authenticate users and prevent abuse
✓Send transactional and service emails

3. Sharing

We share data with subprocessors required to run the product (hosting, email, messaging, analytics) under contractual confidentiality and security obligations.

We may disclose information if required by law, or to protect DigiPix and our users from fraud or security threats.

4. Retention

We retain account and CRM data for as long as your organization remains a customer, plus a limited period afterward for backups, legal holds and dispute resolution.

You can request deletion of organization data subject to legal and contractual constraints.

5. Your rights

Depending on your jurisdiction, you may have rights to access, correct, export or delete personal data. Tenant admins control CRM records inside their workspace.

✓Access and correction
✓Export of your data
✓Deletion requests via privacy@digipixcrm.com

6. Contact

Questions about this policy or your data can be sent to privacy@digipixcrm.com. We respond within one business day.

Questions about your data?
Contact our team at privacy@digipixcrm.com and we'll respond within one business day.